At Epica International, we are committed to providing you with exemplary service, while also ensuring the privacy and confidentiality of our potential, current, and former clients’ information.
What personally identifiable information is collected from you through the Website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
All information obtained by Epica International and its affiliates will be used solely for the purpose of providing the service(s) agreed upon by users. We are the sole owners of the information collected on this Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. All information will be protected with industry-standard technical safeguards and will be in compliance with applicable standards and requirements set by relevant governing bodies. When you submit sensitive information via the Website, your information is protected both online and offline.
In the event that sensitive information (such as credit card data) is collected, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Epica International has implemented physical, electronic, methodical, and procedural safeguards in order to protect our customer’s privacy. To ensure the protection of our customer’s information, we run full background checks on all our employees before hire while also limiting access of important and private customer information to those employees who have a business need or reason to access our database. Additionally, we train our staff about the importance of maintaining the confidentiality of customer information. We go to various measures to enforce client security and privacy and pledge to take appropriate disciplinary actions to enforce our privacy responsibilities while holding our employees accountable.
Registration / Online Forms
In order to use this Website, a user is sometimes asked to submit information via an online form. A user is asked to provide certain information (such as name and email address). This information is used to contact you about the products/services on our Website in which you have expressed interest. At your option, you may also provide demographic information about your company, including but not limited to your name, company name, email, email address and phone number. This information may be provided by you voluntarily, but it is not required. You have the right to refuse giving out any information and have the option to provide us with whatever additional information you choose to share so that we can serve you better.
We will use any additional information submitted to only respond with information that you have requested, such as product and service details, pricing, or to follow up on job opportunities about which you have inquired.
In the case that you do choose to provide us with your information, then understand that any data you willingly and knowingly provide will become the property of Epica International. In the case that you send us an email, the previous statement applies as well. Epica International is committed to protecting the privacy of any personal information and will not sell or release your information to telemarketing or direct mail marketing firms.
Customer information will only be shared with our affiliate companies but will be disclosed to outside vendors and or parties in the case(s) that such information is necessary in order to perform or complete a requested service. Such services could include but is not limited to thing such as account set-up and processing bankcard transactions. The only time we will share your information without your permission is in the extreme case that applicable law or legal authorities require such information be disclosed.
Cookies / Tracking Tools
Epica International uses third party remarketing tools to (1) post ads on Websites across the internet; (2) collect data concerning visitors to its Website. This Website or its third party tools use “cookies” on this Website. A cookie is a piece of data stored on a Website visitor’s hard drive to help us improve your access to our Website and identify repeat visitors to its Website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Website. Usage of a cookie is in no way linked to any personally identifiable information on our Website.